Are you a driven compensation professional looking to expand your career within an innovative, fast-growing company? Would you be excited to evolve your skills and knowledge about the field of compensation management? Salary.com is looking to add an energetic, self-motivated Professional Services Consultant to our Professional Services team!

We are the leading consumer and enterprise resource for compensation data, software, consulting, and education. For over 23 years, we've not only helped people understand their worth - we've also helped organizations attract and retain top talent by enabling smarter pay decisions. Today, Salary.com serves more than 8,000 customers and millions of consumers each year by connecting them with critical pay, benefits, and career data, technology, and resources. We are recognized by leading industry analysts as having the most innovative software platforms and compensation data in our space.

----------

About the Role...

Salary.com is competitively positioned as a leading enterprise resource for compensation data, software, consulting, and education. As a Salary.com Professional Services Consultant, you will perform product implementations for new customers as well as support existing customers in the use of the CompAnalyst software. This is a consultative role focused on providing compensation-related solutions that ensure the success of our customers. Requires detail orientation, project management capabilities, systems comprehrension, and the ability to use Microsoft Excel in managing large data sets.

• Hybrid, office located in Waltham, MA.
• Monday-Friday, Full time
• Career pathing & growth opportunities
• Base Salary Range: $65,000-$78,000 plus quarterly bonus potential

A Day in the Life...

• On-board new customers to begin their satisfactory experience with Salary.com.
• Responsible for maintaining client relationships post-implementation through ongoing service.
• Provide ongoing product support to our customers, and support their internal compensation projects.
• Develop rapport and credibility with Clients and HR Partners.
• Document client business processes and software system configurations.
• Conduct meetings between Salary.com representatives and customer contacts.
• Collaborate with Product Management and Technology to develop solutions for customers.
• Facilitate user acceptance testing.
• Achieve the goals, milestones, and deliverables agreed to with your customers.
• Develop standard processes and procedures to scale recurring initiatives.
• Diagnose and solve technical issues related to the software application.
• Ensure client satisfaction and product/service adoption.

About You....

• Bachelor's Degree (Human Resources, Math, Economics focus preferred)

• 1 - 2 years in customer-facing consultative role
• Ability to collaborate across multiple functions in serving the needs of customers
• Strong customer service, communication, and writing skills
• Intrinsic self-starter and problem solver
• Understanding of how relational databases function

• Experience as a Compensation Analyst a plus

Salary.com Perks...

• Company celebrations
• 10 paid holidays and generous paid vacation time
• Cell phone reimbursement
• Robust benefit plan including Medical, Dental, Vision, Life, Disability coverage
• 401K with 6% Company match

Perfect your Pay. Inspire an Impact. Drive a Difference.

At Salary.com, we know your worth - Apply today to explore opportunities to join our team!